Phone upgrade out of stock

[Andyswalec1]

I ordered a iPhone 12 pro max graphite  on 8th march and it said it was in stock. Still not recieved phone 12th March , called Ee callcentre they said it was out of stock and will take between 7 / 28 days 

Just checked EE website and its showing in stock !!!!

Can someone explain ?????

[Leanne_T]

Hi there @Andyswalec1

Thanks for coming to the community. 

Which model size have you ordered? 

Thanks 🙂

Leanne.

[Chris_B]

@Leanne_T   All 3 storage flavours are available and in stock on the website. 

[Leanne_T]

Thanks @Chris_B 🙂

@Andyswalec1, are you able to track your order online using your order number?

Leanne.