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Phone upgrade out of stock

Andyswalec1
Visitor

‎12-03-2021 09:23 PM

I ordered a iPhone 12 pro max graphite  on 8th march and it said it was in stock. Still not recieved phone 12th March , called Ee callcentre they said it was out of stock and will take between 7 / 28 days 

Just checked EE website and its showing in stock !!!!

Can someone explain ?????

 

0 Helpful
3 REPLIES 3
Leanne_T
EE Community Support Team

‎13-03-2021 08:11 AM

Hi there @Andyswalec1

 

Thanks for coming to the community. 

 

Which model size have you ordered? 

 

Thanks 🙂

 

Leanne.

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to Leanne_T

‎13-03-2021 08:16 AM

@Leanne_T   All 3 storage flavours are available and in stock on the website. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

‎13-03-2021 08:18 AM

Thanks @Chris_B 🙂

 

@Andyswalec1, are you able to track your order online using your order number?

 

Leanne.

0 Helpful