Community Activity

Resolved! help ee hub set up via app not working

i have currently upgraded from ee full fibre smart wifi to ee smart hub pro. it goes live fri and had my equipment delivered today. i tried setting hub up with ee home app as recommended. but when i use app with camera at back of new hub it dont reco...

dags9475 by Contributor
  • 334 Views
  • 11 replies
  • 3 Helpful

Error trying to sign up to 6 months free Apple TV+

I go around in circles on the website and can never find the activate section ofr the offer. On the android App I go..Manage....TV and Sport.........then start activation for the offer and I get this messageWe've had a problem loading this info. Plea...

ballibeg by Investigator
  • 102 Views
  • 7 replies
  • 0 Helpful

Re: Back order google pixel

Hello!I have a Google Pixel 9a on order and haven't been given an estimated dispatch date. Do you have any guidance on how long it is currently taking to dispatch please?

Roaming

Before I begin Roaming is not a location.  I have never had any help with EE.  I Ami n the states and before I left the UK I spoke to EE and was told that I have to turn my phone off turn it on and select what package I want i.e. 1 day 1 week and so ...

katiejay1 by Investigator
  • 50 Views
  • 5 replies
  • 3 Helpful

Acer Nitro 2 Year Game Pass

hello, i have received the acer gaming laptop 13th April, and from 14th April, have been trying to access the game pass.  it's now 30th of April.  I have tried every which way online on this laptop and phone to access the game pass.  I have tried to ...

Activate Free Apple Music on Iphone

I have just bought an iphone 16 pro(after many years of android), came with free apple music add on, I have downloaded apple music(itunes?) on pc and have it on my phone, but cannot find a way to claim the free apple music, app just gives me an optio...

jpd1974 by Investigator
  • 49 Views
  • 9 replies
  • 0 Helpful

International dialing add on

Hi,I have purchased an international dialling add on in order to dial Australia from the UK ( 500mins, £14). I did this a couple of weeks ago and it is showing as an active add on.When will it start to work?

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 36215 Views
  • 277 replies
  • 87 Helpful

'Dodgy' EE Apple TV box

HiI wanted to compare Apple Music with Amazon using HDMI into an AVR.  I saw a new, cheap EE Apple TV box on eBay so I bought it.  Then I started my research and found that these boxes are not normally sold and when I got it I had a few problems as I...

Beckus by Investigator
  • 92 Views
  • 6 replies
  • 0 Helpful

Roaming pass

I am currently in NZ and my Roaming Pass was working fine up till a few days ago (and my contract is till end June) but now EE have somehow removed it and calls and data now cost dear. I have spent hours on their website trying to find out where it h...