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Phone delivery

alanferguson
Visitor

‎18-12-2020 06:34 AM

Placed order and confirmed on 16th Dec

Estimated delivery on e-mail showed 17th Dec

As of now still only showing order confirmed on tracker

When will phone be dispatched?

0 Helpful
5 REPLIES 5
Jon_K
Former EE Employee

‎18-12-2020 09:04 AM

Hi @alanferguson.

 

Welcome to the community.

 

DPD will send you a text when your order is ready to be delivered.

 

The tracker will update when there has been any movement on your order.

 

Jon

0 Helpful
HH8888
Valued Contributor
Valued Contributor

‎19-12-2020 09:50 AM

It depends what phone you ordered. I ordered 12 pro 27/11, only today tracking says 4-9 Jan

0 Helpful
Jon_K
Former EE Employee
In response to HH8888

‎19-12-2020 10:04 AM

I'm sorry to hear it's taken a while, @HH8888.

 

Thanks for letting us know you've got an estimated delivery date.

 

Jon

0 Helpful
HH8888
Valued Contributor
Valued Contributor
In response to Jon_K

‎21-12-2020 04:09 PM

Yes but I was assured it would arrive before Christmas!

0 Helpful
wardi
Star Contributor
Star Contributor
In response to HH8888

‎21-12-2020 05:03 PM

HH8888.. no consolation I'm sure but I did trawl round half a dozen other sellers last week and they were all quoting the same timespan for that particular phone/colour/capacity.  There were odd variants of iPhone 12's available but I reckon 80-90% are out of stock sadly.