Phone case not delivered

[Nathanfarmiloe9]

I upgraded to new iPhone SE  and paid for tech 21 evo wallet Case in black

my phone has been delivered but not the case and I haven’t had any info on when or if it’s being delivered 

[Christopher_G]

Hi @Nathanfarmiloe9

Welcome to the community.

When did you order the phone case?

Chris

[Nathanfarmiloe9]

Hi Chris

i ordered it on the Thursday 26 November when I upgraded my contract

The phone came next day but no case

[Christopher_G]

OK thanks, @Nathanfarmiloe9

I'd recommend speaking to our Mobile Care team so that they can check what's happened with your case order.

Let us know how you get on.

Chris