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Payment

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Chloe149
Visitor

‎11-09-2021 10:06 AM

Hi,

basically I looked on my banking app lastnight and EE have paid me £630? I have a watch contract with them and it’s due to end next month. 
confused to why they have paid me money and I’ve had no correspondence from them

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Northerner
EE Community Star
EE Community Star

‎11-09-2021 11:23 AM

Hi @Chloe149 

 

Best call and speak to CS. If the payment is wrong they will want it back. It does seem strange and maybe the payment will be reversed when the bank realise.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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Northerner
EE Community Star
EE Community Star

‎11-09-2021 11:23 AM

Hi @Chloe149 

 

Best call and speak to CS. If the payment is wrong they will want it back. It does seem strange and maybe the payment will be reversed when the bank realise.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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