Pay as you go sim card

[SamF87]

I have an old phone I wasn't to get a pay as you go sim card for. This will only be used for emergencies by my daughter so I don't want a bundle just a good old fashioned pay as you go sim card. 

I phoned up customer services and was assured I could do this online but I've been trying for some time and I can't see how? I just keep getting asked to select a bundle. 

Help please 

[Chris_B]

@SamF87   When you get the sim you need to send a text saying STOP PACK to 150 this will then be a normal PAYG sim without using packs.    You’ll get no data allowance with this though and all calls/texts will come from the credit that’s been put on the account via topping up.    You just need to choose a sim/pack first so a sim will be posted to you and customer services of helped you with this when you called. 

[XRaySpeX]

To save the SIM going into hibernation due to lack of use, just remember within every 179 days (~ 6 months) to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from any Pack or Add-on you might have.