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Pay as you go data

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Ryan2416
Explorer

‎05-06-2021 10:12 AM

I recently bought a data pack and it allowed me to use the data for the first day but since it’s not letting me use it. I’ve checked and still have 8gb left and don’t know how to sort this so I can use it again

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1 SOLUTION

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XRaySpeX
EE Community Star
EE Community Star

‎05-06-2021 10:55 AM

@Ryan2416 : What does texting AL to 150 from it fully report verbatim (it is free)?

 

Where are you?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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4 REPLIES 4
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XRaySpeX
EE Community Star
EE Community Star

‎05-06-2021 10:55 AM

@Ryan2416 : What does texting AL to 150 from it fully report verbatim (it is free)?

 

Where are you?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Ryan2416
Explorer
In response to XRaySpeX

‎05-06-2021 11:12 AM

l I had to do was restart my phone in the end but I appreciate the help

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Leanne_T
EE Community Support Team
In response to Ryan2416

‎05-06-2021 11:14 AM

Glad to hear this is sorted for you @Ryan2416

 

Come back to the community anytime. 

 

Leanne 🙂

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XRaySpeX
EE Community Star
EE Community Star
In response to Ryan2416

‎05-06-2021 11:18 AM

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP