cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Pausing my contract due to Covid

nedra
Investigator
Investigator

Due to covid, I have since return back to my home country for about 2 weeks due to government regulations. However, I'm still signed on my 18 month contract, and I do not want to cancel it - however, as I am not able to return to the UK anytime soon, is there by any chance I am able to put a pause on this?

2 REPLIES 2
Schockwave
Community Hero
Community Hero

Hello @nedra ,

 

Welcome to the community,

 

Please take a look here:

 

https://community.ee.co.uk/t5/EE-Community-news/Our-response-to-the-coronavirus/td-p/869990

 

EE do not pause contracts, but they may still be able to help.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
Leanne_T
EE Community Support Team

Hi @nedra

 

Thanks for posting on the community.

 

I have replied to your other post here, giving you some information on getting your account looked into.

 

Take care.

 

Leanne.