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19-08-2021 12:15 PM
I added a PS5 to my plan and got a confirmation email on the 9th but no updates since then. How long does this usually take?
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19-08-2021 02:51 PM
Hi @Kla_st
Welcome to the community.
I'd recommend speaking to our Mobile Care team so they can check your order.
Chris
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19-08-2021 12:21 PM
Everywhere is out of stock at the moment, if I were to guess, I would say a month before new stock comes in.
19-08-2021 12:23 PM
Even though it appeared to be in stock at the time of purchase and it wasn't a pre-order? At least it was not mentioned as such..
02-09-2021 05:15 PM
Did you get an answer, was it dispatched on time?
02-09-2021 06:31 PM
@simonp22 yes I did after talking to customer services
30-09-2021 02:48 PM
hi, I ordered ps5 Tuesday 28/9/21
had email and received it today via dpd hope this helps thx .
