PS5

[Kla_st]

I added a PS5 to my plan and got a confirmation email on the 9th but no updates since then. How long does this usually take?

[Kirigaya_Kazuto]

Everywhere is out of stock at the moment, if I were to guess, I would say a month before new stock comes in.

[Kla_st]

Even though it appeared to be in stock at the time of purchase and it wasn't a pre-order? At least it was not mentioned as such..

[Christopher_G · Accepted solution]

Hi @Kla_st

Welcome to the community.

I'd recommend speaking to our Mobile Care team so they can check your order.

Chris

[simonp22]

Did you get an answer, was it dispatched on time?

[Kla_st]

@simonp22 yes I did after talking to customer services 

[zzclivezz]

hi, I ordered ps5 Tuesday 28/9/21

had email and received it today via dpd hope this helps thx .