PS4 received but not working

[Gerula]

I have purchased and PS4 on my contract. I have received. I tried to play UFC 2 on it and it shows a funny screen and goes off. On Netflix works fine. I need to return it and get a working one.

Please advise.

Daniel.

[Christopher_G · Accepted solution]

Hi @Gerula

Welcome to the community.

What does the funny screen look like? Are there any error messages?

Chris

[Gerula]

Thanks for reply. Aparently EE just cash in the money for the PS4 and I
have to sort it out with Sony. Luckily they are cool and will replace my
new, broken one, with a refurbished version hopefully after 15 days. So I
will pay for a second hand PS4 at the price of a new one... I suppose it's
bad karma.

Kind regards,
Daniel.

[Christopher_G]

How long have you has the PS4 for, @Gerula?

Have Sony confirmed that it's faulty?

Chris

[Gerula]

Sony confirmed it faulty. Thanks for support. Will send it today towards
the

Kind regards,
xxxxxx xxxxxxxxxx

[mod edit: please do not post personal information on the public board. Thanks!]