Community Activity

Don't switch from BT to EE

Just over 7 days ago I was conned into moving in group from BT to EE, I was told the technology was better than BT but since I moved my broadband has cut out multiple times, sometimes for over an hour, I work from home so this is a sh*te service. It ...

Etholl20 by Explorer
  • 52 Views
  • 7 replies
  • 0 Helpful

Xbox game pass still subscribed after account cancellation

Hi,I left EE some time ago (well over a year) and today I discover on my Xbox that game pass is still present.I'm unable to cancel this via Microsoft and my EE account has no active service and shows errors in places.How can I get this cancelled full...

richaswr by Contributor
  • 1309 Views
  • 23 replies
  • 4 Helpful

Moved from Sky to EETV, picture quality is bad e.g. channel 5 on demand

set up EE 500 broadband, and EETV. The picture quality is nothing like I had on Sky. The HD on demand channels are pretty bad. E.g Channel 5.EETV just doesn’t seem to have as clear a picture as I had on Sky - yes I was paying £9 a month for HD. But t...

Sooze27 by Visitor
  • 176 Views
  • 3 replies
  • 1 Helpful

New customer and broadband not working

Hi all, I swapped my full fibre broadband today from sky 150 to EE 300. Activation day today, plugged EE router in this morning, started working perfectly, no problems. Went to work, came home around lunch time to no BB connection. The LAN light on t...

Resolved! Sports channels

How do you get premier sports on EE tv 

Calls in the States

Hi all - first time in the states on EE and have the right pass as an add on however all my calls to US numbers fail. Do I have to add the international minutes as well as the roaming to be able to call USA numbers whilst I am here? Sorry if obvious ...

Screen mirroring

Hi, got a Pixel 9 pro, downloaded stage of Giro to watch whilst in caravan and app says EE TV doesn't support mirroring?? Says to use Chromecast etc but that requires internet! Is there a way to make this work? I've paid to have access can view on th...

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Rewards and the EE app

We want to thank you for choosing EE. So say hello to EE Rewards, only available in the EE app. Weekly discounts, money off your mobile bill, and great discounts on the brands you love. You'll get: W...

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We drop the tech, you catch the deal

Once a month, for one day only - one huge saving on the hottest tech. Want amazing deals on the hottest tech? You'll need to stay ready, and act fast. Once a month, for one day only, the EE Tech Store...

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Manage their time online with EE WiFi Controls

Taking control of the tech and connectivity in your home can help you get the very best from your WiFi. Our WiFi Controls makes it a doddle to get everything set up, just the way you want it. You’ll f...

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Use WiFi Enhancer to get the best from your connection

Activate Work Mode or Game Mode within WiFi Enhancer to prioritise online traffic to those activities and get the best from your connection. Sometimes, you need your WiFi to help you get more done, or...

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