P30 pro preorder

[Craigh1983]

Morning guys and girls, pre ordered a P30 pro 512GB version when it was unveiled around the 26th March iirc. I've just had a so called update from EE saying my order is on track! How can it be on track if no-one knows still when they will be in stock and when myself and others will be receiving them?? 

[Leanne_T]

Hi there @Craigh1983

Thanks for coming to the community.

What information is showing within your online order tracker?

You will need your order reference number that will be within your confirmation email.

Leanne.

[Craigh1983]

I've got an order number and everything but just says my order is on track in my EE?? Well if it was on track I should of had the phone nearly 2 weeks ago! Lol

[Christopher_G]

Thanks for your patience so far, @Craig1983.

Hopefully it's with you really soon.

If you'd like to discuss your order further, I recommend speaking to our Mobile Care team.

Chris