P30 pro preorder

Craigh1983
Contributor
Contributor

‎17-04-2019 05:45 AM

Morning guys and girls, pre ordered a P30 pro 512GB version when it was unveiled around the 26th March iirc. I've just had a so called update from EE saying my order is on track! How can it be on track if no-one knows still when they will be in stock and when myself and others will be receiving them?? 

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3 REPLIES 3
Leanne_T
EE Community Support Team

‎17-04-2019 08:17 AM

Hi there @Craigh1983

 

Thanks for coming to the community.

 

What information is showing within your online order tracker?

 

You will need your order reference number that will be within your confirmation email.

 

Leanne.

 

 

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Craigh1983
Contributor
Contributor
In response to Leanne_T

‎18-04-2019 04:05 AM

I've got an order number and everything but just says my order is on track in my EE?? Well if it was on track I should of had the phone nearly 2 weeks ago! Lol

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Christopher_G
EE Community Support Team
In response to Craigh1983

‎18-04-2019 07:58 AM

Thanks for your patience so far, @Craig1983.

 

Hopefully it's with you really soon.

 

If you'd like to discuss your order further, I recommend speaking to our Mobile Care team.

 

Chris

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