Hi - I am a PAYG customer and have tried to order a new (nano) SIM for the new handset I have but on both occasions the £1.50 doesn't appear to have been taken even though I have received emails to say it will be sent within 2 days.
Please can someone help with how to confirm I have ordered a new SIM or let me know an easier way to do this
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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
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I had ordered it through my ee account online both times but no luck. I have since called in to try so fingers crossed it will work at the third time of asking?
