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Ordered upgrade on sunday but still not text

KennyTaylor
Explorer

‎10-09-2019 09:57 AM

I ordered an upgrade on my phone on Sunday which says it was in stock. Says it’s normally dispatched within 1 day and i’d get a text or email regarding this.i have had the email confirmation of the order with order code when i try to track it just says error. Any ideas how much longer it would be 

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1 REPLY 1
James_B
EE Community Support Team

‎10-09-2019 01:20 PM

Hi @KennyTaylor,

 

I'm sorry to hear you haven't been able to track your order online.

 

Our Customer Care Team will be happy to check the status of your upgrade if you get in touch.

 

Thanks for upgrading with EE. 🙂

 

James

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