If you have the order number, then surely they can go ahead with it and check where it is at, your query does not make sense, apart from anything else this is a public forum and no account access, so you will have to discuss this with customer service.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
@JasonAllsop73 , Then you can just order again, since you had no confirmation email and they cannot find your order, as it would show up in your account. Do not worry if you receive two of them, you can request a return label to return it for free and if any money etc has gone out on your account, they will credit it back.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
@JasonAllsop73, you are welcome, glad to help, hope you get it sorted ok.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
hi i ordered an upgrade the other day and never received any email or order number, i contacted chat who gave me the tracking number. still had no emails but now have shiny new phone.
