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Ordered a new pay monthly online but heard nothing else since the confirmation e

Ryan_Russell20
Visitor

‎08-04-2020 11:36 AM

I have not heard nothing relating to my order since my confirmation e-mail which I got during the purchase. It will not let me track my order with my code, what makes it worse is I paid £100 upfront and it feels kind of suspicious.

 

Thank you in advance for helping.

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎08-04-2020 06:35 PM

Hi @Ryan_Russell20 

 

You can either keep trying EE order tracking, or call EE CS on 150.

 

When your order is ready for delivery DPD will text you.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.