Ordered On Sunday, where is it?

Debdriver
Explorer

Hi

 

i ordered a Nokia 3.1 with Nintendo switch. I got a confirmation email but nothing else!! 

 

Where is This order, tried to track it but it’s telling me can’t give any information. 

 

Can you help? 

3 REPLIES 3
Christopher_G
EE Community Support Team

Hi @Debdriver

 

Thanks for ordering with EE. 🙂

 

Which order tracking number are you using on the online order tracker? The XKN or the 00 number?

 

The 00 tracking number works best.

 

Chris

Hi

Thank you for your reply, haven’t got an 00 number. Have been using the xkn
one.

Where do I get the other number from

Many thanks
Christopher_G
EE Community Support Team

You should have received a separate email with the 00 number, @Debdriver.

 

Could you  please have a look and see if you've received it?

 

Chris