Ordered Iphone 12 pro

[Khurram93]

Hi, 

How long do I get my order in. Had the conformation email and paid the cost for my upgrade, albeit still no order. Is there anyway to hurry the order up a little tracking says awaiting confirmation for delivery date?. 

best regards, 

kk

[Leanne_T]

Morning @Khurram93

Welcome to the community.

Can you let me know the colour and size iPhone 12 Pro you have ordered?

Also, what date did you place the order?

Thanks 🙂

Leanne.

[Khurram93]

Hi Leanne, 

I ordered it on my birthday on the 4th Of November 2020. 

Its the 128GB graphite 12 pro model. I paid alot of money for an early upgrade. 

Between two of my network providers I went with EE, as your service is good and your plans are more value for money. 

But after reading the wait times and asking my friend that stays in Scotland me being in the Northwest of England, who recommended I stay with EE and not pay off this particular line. I don’t know what to think, I need this phone for my business and its holding me back. 

I understand it’s a COVID-19 crisis and all businesses are limited, but EE and apple are both multi billion dolar/ pounds conglomerates, who after lockdown 1.0 would have prepared and the would need to last as business. 

All i would like from yourself leanne is an actual time frame and not a generic answer like it will take 2 weeks or 21 days ,as they are people who are waiting 4 weeks? Now. My friend is on 25 days just now. 

Best Regards, 

KK

[Leanne_T]

Hi @Khurram93

Thanks for coming back to me.

All orders for the iPhone 12 Pro are being dispatched on a first come first served basis with back orders being completed first.

As soon as your order is available to dispatch, you will receive a text from DPD with your delivery details.

Leanne.

[ioanamailat]

Hi,

I have ordered on 29th of October and still no update. How long it will take???

[Leanne_T]

Hi @ioanamailat

Thanks for coming to the community.

Which model have you ordered, if you can let me know the colour and size?

Thanks 🙂

Leanne.

[ioanamailat]

Iphone 12 Pro 128Gb Gold

[Kbeg8880]

I ordered on 19th october still no updates on delivery just says awaiting confirmation and expect dispatch in 24 hours its gold 128gb iphone 12 pro

[sgillick16]

you are not going to get it for at least 21 days from the day you ordered it i ordered the same day as yourself

[Leanne_T]

Hi @ioanamailat 

Sorry, we don't have an estimated delivery timescale for that particular model at the moment from the date you ordered.

Your order will be dispatched as soon as we receive stock from Apple.

We'll send you a text message when it is on its way.

Thanks.

Leanne.