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Resolved! Bill paid but still restricted

I have paid my bill for broadband, it was paid late and my services were restricted. But now it has been paid  how long will it take for my services to work again. 

Jenni232 by • Visitor
  • 421 Views
  • 5 replies
  • 4 Helpful

Being charged twice

I've just noticed today ( should of paid more attention  to it but had lots of other things on my mind) that since taking out the new phone at the start of this year I'm being charged twice a month  at the same ish rate each month. Once on the 4th an...

Order gone missing

So i ordered a phonelast thursday from the ee store, was supposed to of been delivered last friday but i was out, parcelforce left a card saying its at my local post office, this is not the case, i have been twice now and they donr have it, i emailed...

Davey1988 by • Investigator
  • 88 Views
  • 12 replies
  • 0 Helpful

Balance and charges

One day in March credit was £6.01, few days later it was 25p. I hadn't used text nor phone. Where did the credit go?? I text 150 to ask. Did not get appropriate reply. Cannot get through to call 150. What are you going to do about this and my lost cr...

Khg by • Explorer
  • 6 Views
  • 1 replies
  • 0 Helpful

Friends & Family code not working

Trying to order new sim only plan - all rounder for iPhone - but site is not letting me apply F&F code. Getting below error message. I did try with the non-iPhone all rounder plan and the code works. But I want the iPhone plan for the free Apple Musi...

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Continual Orange Light

Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...

Alzyaman by • Valued Contributor
  • 1068 Views
  • 62 replies
  • 21 Helpful

EE Router on blink for nearly week

Openreach were working on green cabinets & telegrapgh pile over the road from my house - since then my router has been flashing orange & nothing Ive tried has sorted it out. I dont have a landline but was told by EE to keep it all plugged in as it wa...

Regular Internet Dropout

For the past few weeks every weekday morning at approx. 10.30am the Internet drops for a few minutes, typically five to seven including re-establishing connection, with the router dropping back to flashing orange, then to steady orange before blue an...

Unable to make calls

I use wifi when I am in my house in Portugal to use internet, no problem browsing in the house or by using mobile data out the house.  I want to use my IPhone to make UK calls in and out of the house, the phone does everything else it should do apart...

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