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Order replacement phone

Lcaddis
Visitor

Hello

This morning I broke my phone and need to order a replacement. I am due for a free upgrade however EE want to run a security check by texting my phone before they will complete the order. I have no access to my messages! I am pregnant and need a replacement phone ASAP! 

 

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

@Lcaddis : You will need to order from EE by phone.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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