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Order not received

Dan21878
Explorer

‎13-05-2018 08:30 AM

Also tracking number not working and can't recieve texts for delivery updates as phone is broken

0 Helpful
3 REPLIES 3
Dan21878
Explorer

‎13-05-2018 08:27 AM

 
0 Helpful
Chris_B
Grand Master
Grand Master
In response to Dan21878

‎13-05-2018 09:04 AM

@Dan21878  The tracking info doesn’t give you any information about what time or there abouts you’ll get the device,  that comes from the DPD notification that you’ll get on the day of delivery from. DPD.  

0 Helpful
Leanne_T
EE Community Support Team
In response to Dan21878

‎13-05-2018 11:04 AM

Hello @Dan21878

 

Thanks for coming to the community.

 

Have you had your email confirming the order?

 

When and where did you place your order?

 

Thanks, Leanne 🙂

0 Helpful
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