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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2651 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15542 Views
  • 51 replies
  • 65 Helpful

Resolved! Apple Pencil delivery

Has anyone else had issues when they have ordered the iPad 9.7 inch with Apple Pencil , I received my iPad today with no Apple Pencil, and on my account it charging me for the Apple iPad with the Apple Pencil, I have spoke to customer service and fil...

Where is my phone?

Ordered the Samsung S9+ on Saturday. Showed up as in stock online, got the email confirmation (with only a 9 digit number) and EE have kindly told me that my account is in credit - with exactly the same amount I paid for the handset. However, trackin...

Upgrade to Samsung S9

Hi I am looking to upgrade from a Samsung S7 to S9 and have seen a deal for £38 a month with EE on EE website and Carphone Warehouse both don't seem to be working. Carphone Warehouse have been aware of this deal not being available for over 2 weeks n...

ikkledeb by Contributor
  • 2550 Views
  • 6 replies
  • 0 Helpful

Where's my order?

HiOrder number xkn257118196 delivery was attempted on Friday but I was unavailable, looks like the phone has now been sent back to you! Do I need to place another order?Emma

emzyb by Explorer
  • 2141 Views
  • 3 replies
  • 1 Helpful

Tracking my phone

I just bought an early upgrade online yesterday and I have only recieved the first email confirming my order. I have had nothing about delivery and I have tried to track my item and it saids after entering my information that the session it timed out...

Order not received

Also tracking number not working and can't recieve texts for delivery updates as phone is broken

Dan21878 by Explorer
  • 1980 Views
  • 3 replies
  • 0 Helpful

Resolved! Duplicate order

Hello, I placed a sim only order online, however recieved a call from ee saying it failed. So they ordered it again. However I recieved two sims with two numbers. I phoned ee to cancel the number I didn't want. However Im just wondering how long it w...

liamscor by Established Contributor
  • 4746 Views
  • 5 replies
  • 0 Helpful