Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

Phone dispatch

Just wondering when my phone is gonna be dispatched...it’s been 5 days from order and received nothing???

Not received beats after 6 months!

Hi, I took a second contract out in December last year with an iPhone 8 Plus which came with free beats headphones. We are in June now and after chasing EE several times I still haven’t received them and I’m really annoyed with the service. I’ve been...

B9gsy by Explorer
  • 1659 Views
  • 4 replies
  • 0 Helpful

No confirmation email?

My account holder updated my contract and ordered an iphone 7 for myself on Sunday and we have still not recieved any confirmation for the update. How long should it take to recieve this confirmation?? Thanks in advanced for your help!

bkanee by Visitor
  • 6191 Views
  • 2 replies
  • 0 Helpful

Order confirmation email

Hi, Placed An Order This afternoon about 3pm when should I receive my email confirmation quoting my order number? Thanks

Resolved! Phone colour

Just got xz2, asked for silver,told ee don't do that colour only black, I found out they do,can I take back phone and swap colours.

TonyTx by Visitor
  • 3594 Views
  • 2 replies
  • 0 Helpful

Waiting on phone order

Hi,I have been waiting for nearly a week for my new phone. It states on my tracking order Awaitng Confirmation.it has been this way for a week now and no one can seem to tell me what is causing the delay.Can someone please tell me what is happening?

Bry54 by Explorer
  • 1234 Views
  • 2 replies
  • 0 Helpful