Order email?

Lemonjely
Explorer

I ordered an upgrade through online chat about 3 hours ago but still no confirmation email. No where on app to check my orders! How long does it take to process/have email? 

2 REPLIES 2
Lemonjely
Explorer

Just FYI.. I’ve checked my junk folder! 

James_B
EE Community Manager
EE Community Manager

Hi @Lemonjely,

 

Welcome to the EE Community. 🙂

 

It shouldn't take much longer for your order to be processed.

 

You'll receive a text message from DPD with tracking details as soon as your delivery slot has been confirmed.

 

Thanks

 

James