Order confirmed with email

[Jordxsheld]

Placed an order online for the iPhone 12, got an email confirming it but not heard anything since and upfront payment hasn’t left my bank. Did I actually get accepted?

[Jon_K]

Hi @Jordxsheld.

Welcome to the community.

Have you tried tracking your order using our online order tracker?

Jon

[Jordxsheld]

I have and nothing comes up. I think I’ll give you a ring 

[Jon_K]

Thanks @Jordxsheld.

Let us know how you get on after speaking with our Customer Care team.

Jon