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Order confirmed with email

Jordxsheld
Explorer

‎14-03-2021 04:05 PM

Placed an order online for the iPhone 12, got an email confirming it but not heard anything since and upfront payment hasn’t left my bank. Did I actually get accepted?

0 Helpful
3 REPLIES 3
Jon_K
Former EE Employee

‎15-03-2021 07:51 AM

Hi @Jordxsheld.

 

Welcome to the community.

 

Have you tried tracking your order using our online order tracker?

 

Jon

0 Helpful
Jordxsheld
Explorer
In response to Jon_K

‎15-03-2021 09:58 AM

I have and nothing comes up. I think I’ll give you a ring 

0 Helpful
Jon_K
Former EE Employee
In response to Jordxsheld

‎15-03-2021 10:25 AM

Thanks @Jordxsheld.

 

Let us know how you get on after speaking with our Customer Care team.

 

Jon

0 Helpful