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Order Could not be processed email

iambenharman
Visitor

I recently put in an order to upgrade my phone to the Samsung Ultra 256GB in the black, paid the fees etc and got a confirmation email (knowing the phone doesn't come out for a while).

 

Just now I have received an email saying my order could not be processed but payment hasn't been taken. It's a completely plain text email as if someone has typed it out with no links/picures/headers etc. It looks like a scam email, but the timing and lack of links makes me think it's legitimate, but I would have no idea why?

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @iambenharman

 

Welcome to the community.

 

Thank you for bringing this to our attention.

 

Please forward the email to report@phishing.gov.uk. They will be able to investigate this.

 

Thank you.


Chris