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New phone Order

LaraGra
Explorer
  • I set up an upgrade on a plan & a new phone on Saturday. I was told id get notification of when delivery will occur and that it may be delayed due to Covid. That is fair enough.But i have had no confirmation of the new phone and contract as per the phone call. Is this normal?
2 REPLIES 2
Christopher_G
EE Community Support Team
Hi @LaraGra

Welcome to the community. 🙂

Which phone did you order? Please include colour and memory size where applicable. I'll check our stock for you.

Chris
Thank you, I managed to find the online chat and the advisor helped me.

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