Order Confimation not recieved for Gift??

fazeela27
Visitor

‎05-09-2020 06:06 PM

I haven't received an email confirmation for my new Samsung Galaxy S20 Ultra however I require it as I pre ordered the device so I can claim the Galaxy Buds Live and I require a confimation email to claim the Buds. The EE live chat page isn't appearing for me as I press the live chat button and put pay monthly but there's no options to speak to EE. Can you please help me?

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Northerner
EE Community Star
EE Community Star

‎05-09-2020 07:07 PM

Hi @fazeela27 

 

You will need to speak to EE CS on 150 about this request. 

 

You can also use Skype via the get in touch page.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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