Community Activity

Porting has failed

I am transfering 4 numbers for my family from BT to EE. the porting should have started on friday but nothing happened untill this morning when my wifes number has been ported to the sim i set up with my  number. I am very concerned as we have all ha...

EE TV Box Pro App Issues

Has anyone else been experiencing problems recently where apps on the EE TV Box Pro keep randomly crashing when watching something? No warning, no error messages, the box just goes back to the home screen.I noticed the Now TV app has had an overhaul ...

LaurieT91 by Investigator
  • 102 Views
  • 3 replies
  • 0 Helpful

Fraudulent sales pitch

Seriously regretting moving from sky to EE. Was sold a package for TV & broadband by EE.Moved house with a request to transfer all services. Somehow they cancelled, rather than transferring. Then spent a minimum of 30 hours on the phone to EE over th...

EE Multiple Discounts Are Possible

 Here is an example of EE Essential Plus plan where multiple discounts can be applied. On the other hand, EE one comes with 20£ and when I ask sales team to apply one more discount they say in EE only one discount can be applied, if that's the case t...

Screenshot 2025-03-21 at 17.06.52.png
Rky by Prodigious Contributor
  • 79 Views
  • 4 replies
  • 1 Helpful

Iphone 16

I want see where my order is 

Tyl2 by Investigator
  • 167 Views
  • 19 replies
  • 0 Helpful

My mobile phone does not work

I have bought a mobile phone from EE on a monthly payment basis. Suddenly my phone gone blank out. I couldn't on the mobile phone. Is there any technical support to recover my mobile phone.

My tv is working of the aerial

My  Tv ‘s have start to pixelated which is realky annoying and the Tv in the bedroom also loose channels each time i switch it on snd pixelates as well. Can you advice do i need to change the box and watch through wifi ir am i able to do this on the ...

Dessmi by Visitor
  • 33 Views
  • 1 replies
  • 0 Helpful

Wheres my free Xbox GamePass?

Ive had an EE account for years with a single Sim only package. In October I moved two other mobile numbers across to EE and signed up for their new Fibre package. As part of that, I was supposed to get Xbox Gamepass. I was initially told that once t...

IanMac72 by Visitor
  • 1045 Views
  • 6 replies
  • 2 Helpful