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29-04-2020 11:55 AM
Hi,
I recently added a couple of accessories to my phone plan and a delivery was made a couple of days later. The problem is only one of my items has arrived (they were both reported to be in stock), I have not received an update as to the status of the other one and have no idea as to whether or not i will receive it. Please could you help?
Solved! See the answer below or view the solution in context.
29-04-2020 12:56 PM
Hi @tjhughes79
Welcome to the EE Community,
If you call freephone 0800 317 720 a customer service advisor will be able to look at your order and advise you why you have only had half of your order.
Thanks,
David.
29-04-2020 12:56 PM
Hi @tjhughes79
Welcome to the EE Community,
If you call freephone 0800 317 720 a customer service advisor will be able to look at your order and advise you why you have only had half of your order.
Thanks,
David.