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19-07-2021 10:36 AM
Hello everyone! somebody can help me to explain one thing, after I renew the contract, first bill come with extra charge 20 pound, and when I check the bill I see this:
One off charges and credits MAIN -£679.99
One off charges and credits EQUIPMENT -£1.50
One off charges and credits EQUIPMENT £700.00
One off charges and credits EQUIPMENT £1.50,
thank you
Solved! See the answer below or view the solution in context.
20-07-2021 01:07 PM - edited 20-07-2021 01:12 PM
I found the problem it was a delivery charge for phone. thank you.
View solution in original post
19-07-2021 12:59 PM
Hi @Sergiurosu22
Was there a charge for the device on your new contract?
Chris
20-07-2021 01:20 PM
Mystery solved, @Sergiurosu22. 🙂
Thanks for letting us know.
