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16-12-2020 10:16 AM
Hi
Just upgraded by EE phone but they have supplied new sim with new number and i want to keep old number. i have been advised just to put old simin is that right?
16-12-2020 10:21 AM
Hi @KarenMaher
As long as all the paperwork says you upgraded then just use your old SIM, they just send out a new one in case you need it.
Does the paperwork confirm it's an upgrade?