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Number ported but still different number

Keatley79
Explorer

My number from 02 was ported a couple of days ago. However whenever I send text messages the numbers keep flipping between my o2 number and the number the phone came with. People can contact me no problem on my ported number. It's just whoever's I send a text to gets confused as sometimes it will come up it's from me (my o2 number) or the ee number with no name.

3 REPLIES 3
David
Brilliant Contributor
Brilliant Contributor

Hi @Keatley79 

 

Welcome to the EE Community,

 

are you using a IPhone ?

No its a samsung a71

Phil891212
Established Contributor
Established Contributor

@Keatley79 

 

Have you tried restarting the phone?