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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2662 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15600 Views
  • 51 replies
  • 65 Helpful

Number ported but still different number

My number from 02 was ported a couple of days ago. However whenever I send text messages the numbers keep flipping between my o2 number and the number the phone came with. People can contact me no problem on my ported number. It's just whoever's I se...

Sim not updated.

Hi upgraded to unlimited data last night. However still showing on app and texts I have only  7gb of data? 

Pat1963 by Visitor
  • 436 Views
  • 2 replies
  • 0 Helpful

No sign of my order

I ordered the fitbit versa 2 10 days ago but I haven't received a confirmation email or any text messages to say that my order has been despatched. 

bill

I'm paying between 70-130 pounds a month which is very high. My contract is up in August and I'm considering leaving.What would be the best deal I could have with plenty of data. Don't use many texts or calls.I would like to stick with an iPhone if p...

mcspa by Visitor
  • 624 Views
  • 1 replies
  • 1 Helpful

Not Receiving Text Messages - Huawei P30 Pro

I received 2 text messages yesterday, both spam and blocked them. But before this I haven't received a text message for the past 2 weeks. And I also haven't received a text message since. This means I can't use my mobile authentication that's set up ...

RussD3x by Explorer
  • 761 Views
  • 3 replies
  • 0 Helpful

Resolved! Transfering my phone number to another network

Hi I have give my notice on my ee account, and I was given all the resoective codes from ee to swing my number over to another network, bt I have misplaced the information. I think my cobtract ends today, and I xan't gst in touch with anyone from ee ...

Martyn10 by Explorer
  • 2045 Views
  • 3 replies
  • 3 Helpful

Payment issues

Hi,  This is the 3rd month that I’ve tried to pay online and the websites either been under maintenance or this time it’s saying there’s an error because the page timed out (even though my card details were automatically entered I’m under 60 seconds)...

Noxa by Visitor
  • 998 Views
  • 2 replies
  • 0 Helpful

PAC code

So i'm already with EE and i intend to stay with them but i need to go onto a different contract as i can get a student discount. I called 150 and they gave me a PAC code that was invalid as it was only for use if I was transferring to another accoun...

razzaly by Visitor
  • 545 Views
  • 2 replies
  • 0 Helpful

Broken phone

Hi, I dropped my phone down the toilet yesterday , it's still not working, I'm on a contract which I have been with ee since October last year, how do,I find out if I can have an upgrade or at least get this sorted as I am still paying monthly thanks...

Equipment returns

I have recently ended my service with ee and now have to return equipment,but have not been sent addressed bag etc.......can anyone help please?