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Not renewing a contract

Gateshead28
Investigator
Investigator

‎25-04-2020 12:48 PM

I’ve been ringing EE since the beginning of April trying to tell them I do not want to renew the contract on my Apple Watch as I haven’t used it for months but unfortunately with everything going on I can’t get through now it’s less than 30 days till my contract ends 

does anyone know how and if I can do this online 

0 Helpful
2 REPLIES 2
BrendonH
Community Hero
Community Hero

‎25-04-2020 12:53 PM

This can't be done online you need to persist and be patient on ringing them.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
0 Helpful
Katie_B
EE Community Support Team

‎26-04-2020 01:53 PM

Good Afternoon @Gateshead28. 

 

Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls. 

 

Please continue to hold and an agent will be with you as soon as possible.

 

Katie 🙂

0 Helpful