Not received my order by delivery date

emilyharrisonxo
Visitor

‎16-11-2021 12:47 AM

I had order the iPad 2021 in space grey and have tried to track the order but it keeps saying sorry it is unable to track my order at the moment and it was meant to be delivered on 15-11-2021 according to the email that has the expected delivery date on but I have not received this item nor have I had any messages from DPD

Thank you 

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Northerner
EE Community Star
EE Community Star

‎16-11-2021 06:58 AM

Hi @emilyharrisonxo 

 

You'll need to speak to EE CS on 150 about this order. EE probably don't have stock similar to many retailers.

 

Have you checked EE order tracking

 

https://myaccount.ee.co.uk/orderdetails

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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