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No upgrade confirmation email

lauren_a
Visitor

I ordered my upgrade yesterday on the phone for delivery today. Following the call I received no emails and I haven't received a text today from DPD telling me my phone is on the way. I can't track my order as I didn't receive an email with my order number on. 

 

Please advise.

1 REPLY 1
Jon_K
Former EE Employee

Hi @lauren_a.

 

Welcome to the community.

 

Can you check your junk/spam folder to see if the email has gone there?

 

You will get a text from DPD on the morning of the day of your delivery.

 

Jon