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No internet, full 4g signal, Motorola G7 Android

Terry247
Visitor

Like it says in the heading. I have full 4g signal but phone says no internet

2 REPLIES 2
mikeliuk
Ace Contributor
Ace Contributor

Hi @Terry247 ,

 

Does the below link help at all, assuming your model is on the list? (There appear to be multiple distinct models.) Good luck!

 

https://setup-ee.wdsglobal.com/internet?step=manufacturerselection.vm&contractId=230&countryId=36&ne...

 

If a text message says the service provider's settings have only recently been delivered, a simple reboot may suffice.

-- 
Contract SIM: Plan | Data | Usage | Check Status | Abroad | Chat | SMS | APN | PM
Wired: Check Speed | Test Socket | Faults | fast.com | speedtest.net
bristolian
Legend
Legend

Hello @Terry247


Welcome to the EE community

 

Have you been able to use mobile data on this phone previously?

 

Is mobile data enabled on your device? Have you tried restarting it?