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No confirmation email

Cphilipps17
Visitor

‎14-09-2020 11:09 PM

Hi. I ordered an upgrade over the phone through the EE number with a representative. But I never received a confirmation email? My upgrade is supposed to arrive tomorrow, but I’m at university and I’ll need to present my email order confirmation to the university post room in order to receive my phone. How can I get my order confirmation sent to me? 

0 Helpful
1 REPLY 1
Christopher_G
EE Community Support Team

‎15-09-2020 09:14 AM

Hi @Cphilipps17

 

Welcome to the community.

 

I'd recommend speaking to our Mobile Care team. They'll be able to sort something out for you.

 

You can find our contact information on the get in touch help page.


Chris

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