My account holder updated my contract and ordered an iphone 7 for myself on Sunday and we have still not recieved any confirmation for the update. How long should it take to recieve this confirmation??
@bkanee Has the account holder looked in their junk/spam folder for any emails confirming the order ? If not they’ll need to call customer services as you should of got one within 24 hours.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
That's great advice from @Chris_B. If your confirmation email isn't in your spam folder, please get in touch so we can take a quick look at your order.
