Nintendo

Hadall
Explorer

‎16-06-2021 12:58 PM

Hi, I added a Nintendo switch on to my account 3 days ago and I have not heard any update on the order...when I try and track it it comes up red saying I will receive an update by text or email...can you give me any indication when I may receive it?

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎16-06-2021 01:03 PM

@Hadall  you have speak with customer services about this as this is a public forum that has no access to your account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

‎16-06-2021 01:15 PM

Hi @Hadall

 

Thanks for coming to the community. 

 

Please give us a call on 150, as @Chris_B has advised. Our Mobile Care team will check the order for you. 

 

Thanks 🙂

 

Leanne.

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