New tariff

Jonah70
Contributor
Contributor

I’ve upgraded my iPhone with a trade in. I’ve gone onto £69 a month deal but with the trade it says I get a £15 reduction making it I’ll be paying £54. When I check on my account it’s still showing that I’m paying £69 a month, is this because I’ve not sent my old phone back yet?

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Jonah70  No.  you tariff will always show the full cost you’ll get a discount and that will show in odd ons.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Jonah70  No.  you tariff will always show the full cost you’ll get a discount and that will show in odd ons.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Ok thanks Chris_B