Smartwatch plan tariff. Whats inlcuded?
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26-11-2021 09:03 PM
Hello,
I have bought smartwatch plan for £7 but I can't use GPS as it ask me to connect with the phone. I do not understand why it is like that. Then. when o sent text message I need ro pay additional money for each text send. Additionally when I send text message to anyone, they receive them from my new number (smartwatch number) not a phone number. Can someone explain me why it is like that? I thought that I could send text messages for free and the number will be the same as my phone number. Plus GPS is not working.
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26-11-2021 09:19 PM - edited 26-11-2021 09:20 PM
@MMagdus : A smartwatch has to be paired with a mobile phone, not a landline.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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27-11-2021 08:37 AM
Hi @MMagdus
Welcome to the community.
I'd recommend speaking to our technical support team so they can check everything is set up properly between your watch and mobile phone from our side.
Let us know what happens.
Chris
