New mobile saying order dispatched what does that mean

[Caspercara]

My tracking says order dispatched when will it arrive in store and does tracking say in store or does it need a staff me men to actually contact me regarding delivery of mobile 

[David]

Hi @Caspercara 

Welcome to the EE Community,

your new device will be on it's way to your selected store when it's available to collect they will contact you.

Thanks,

David 

[Katie_B]

Good Morning @Caspercara. 

Thanks for ordering with us. 

What did you go for?

@David is right, when your order is ready for collection the store will contact you. 

Speak shortly, 

Katie 🙂