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New iPhone 13

Amyb29
Contributor
Contributor

‎14-09-2021 07:28 PM

Like most of you, I got the iPhone 12 Pro Max on release day, with Apple now confirming the new iPhone 13 to release next week, we will have to pay to upgrade?

76 REPLIES 76
Mikenoah21
Investigator
Investigator
In response to XJ03YXJ

‎15-09-2021 08:50 PM

The pictures are blank. What does it say?

0 Helpful
XJ03YXJ
Established Contributor
Established Contributor
In response to Mikenoah21

‎15-09-2021 08:52 PM

ADAF84C8-FCD5-40CC-9D47-3C8ED05DF991.jpeg86D3E8F2-D4A4-4CD3-8E0C-ABB289CA5A90.jpeg

Mikenoah21
Investigator
Investigator
In response to XJ03YXJ

‎15-09-2021 08:54 PM

Still can’t see anything 

0 Helpful
starks2221
Investigator
Investigator
In response to mrsarcysean

‎16-09-2021 11:52 PM

So are ee gonna waive the upgrade fee

0 Helpful
Katie_B
EE Community Support Team
In response to XJ03YXJ

‎17-09-2021 07:32 AM

Good Morning all, 

 

You can text 'UP' to 150 to find out when you can upgrade.

 

Alternatively, log in to My EE to check your upgrade details.

 

Katie 🙂

0 Helpful
Stephanie24
Valued Contributor
Valued Contributor
In response to Katie_B

‎17-09-2021 11:24 AM

Yesterday I was told I can upgrade but today I was told different 

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to starks2221

‎17-09-2021 11:34 AM

@starks2221  That’s going to depend on how much that is.  I’m pretty sure (I know for a fact)  EE will not wave my early upgrade fee.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Stephanie24
Valued Contributor
Valued Contributor
In response to Chris_B

‎17-09-2021 11:43 AM

I was told on chat that I could upgrade 14 days early but today they said I can’t 

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to Stephanie24

‎17-09-2021 11:46 AM

@Stephanie24  You can not upgrade early unless you are due an upgrade or  an early upgrade as that’s what art of your tariff and that early upgrade might cost you.     

 What sort of tariff do you have is it an annual upgrade tariff? 

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful