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18-11-2021 07:54 PM
I was using maps to get somewhere, phone suddenly turned off. Nothing won’t switch on , won’t charge tried everything, sent phone back, but as i only had it in September was expecting a replacement .
18-11-2021 10:15 PM
@Pheasant1 Did you call customer services before sending it back ?
19-11-2021 08:11 AM
Hi @Pheasant1
Welcome to the community.
When did you send the phone to EE? When you have a problem with your phone, our technical support team are there to help you and organise repair/replacement of your device.
Chris
19-11-2021 08:27 AM
19-11-2021 10:24 AM