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Iphone 13 pro

Sh897
Visitor

‎18-11-2021 04:56 AM

Hi I ordered an iPhone 13 Pro 512gb in silver yesterday, delivery said 1 day but my order still says awaiting confirmation how do I know when I will get it, up front cost has been taken from my bank. 

 

Thanks

0 Helpful
2 REPLIES 2
Leanne_T
EE Community Support Team

‎18-11-2021 08:15 AM

Hi @Sh897

 

Thanks for coming to the community. 

 

Once your order has been dispatched, DPD will be in touch with tracking information to let you know when this will be delivered. 

 

Thanks 🙂

 

Leanne. 

0 Helpful
Beechyboy
Visitor

‎19-11-2021 09:49 AM

I changed my order to the same yesterday as it was the only one to say Next day on it.

 

I had to phone in, the agent I talked to checked and the 512gb silver was actually “within 14 days”

He explained the site is often a few hours behind on the stock updates, and it updated as we were speaking (about 14:30)

 

So you may find it takes a few more days, but he also said Within 14 days is generally quite quick, they just need to meter your expectations.

 

hope that helps and hope you also get yours soon!

 

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