New EE Sim

Glynn6
Visitor

‎10-12-2021 05:58 PM

I bought a new EE sim for my pay as you go virgin on my Doro Phone

all i can get is insert sim I noticed on the card it is for 4G has he sold me the wrong card

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎10-12-2021 07:43 PM

Not if you asked for an EE SIM. Why are you putting an EE SIM in a Virgin phone?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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mikeliuk
Ace Contributor
Ace Contributor

‎10-12-2021 10:09 PM

Hi @Glynn6 ,

 

Do you own a mobile which supports 5G telecommunications technology, or intend to use 5G functionality?

 

The top end Doro smartphones I can currently find only support 4G at the moment and not 5G.

 

https://www.doro.com/en-gb/products/smartphones/

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