Solved: Need to gift data asap but app has been in error state for days! - The EE Community

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Been trying to login on the app for days but says theres an error, try again later.... I have for the last few days but still not working.... desperately need to gift data and get access!

Thanks

1 SOLUTION

Accepted Solutions

Afternoon @emmabaker123

Thanks for coming to the community.

Can you log into your My EE account online?

Thanks 🙂

Leanne.

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4 REPLIES 4

@emmabaker123 call customer services and request that they reset your online account.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Afternoon @emmabaker123

Thanks for coming to the community.

Can you log into your My EE account online?

Thanks 🙂

Leanne.

Thanks for your help everyone

No problem @emmabaker123

Is this all sorted now?

Leanne.